Version dated 02.08.2026

1. General provisions

1.1. This Policy explains what personal data platinum.od.ua collects, why it is processed and how it is protected.

1.2. The data controller is sole proprietor Tetiana M. Kucherova (individual tax number 3284405503), 44 Hretska St., office 101, Odesa, Ukraine, e-mail: info@platinum.od.ua.

1.3. Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection”.

2. Data we collect

• Data you provide yourself: name, phone number, e-mail address and the content of your message — when you fill in the contact form, request a call back or write to us.
• Documents and materials you submit for translation.
• Technical data collected automatically: IP address, browser and device type, referral source, pages viewed — via cookies and web analytics tools.

3. Purposes of processing

• contacting you about your order, quoting prices and turnaround times;
• providing translation and related services;
• meeting statutory accounting and tax record-keeping requirements;
• improving the website and the quality of our service.

4. Legal basis

Consent of the data subject, given by voluntarily completing a form on the website or contacting us, and the necessity of performing a contract to which the data subject is a party.

5. Disclosure to third parties

5.1. We do not sell your data and do not pass it to third parties for marketing purposes.

5.2. Data may be shared only to the extent required to fulfil your order — with translators, a notary or a courier service — and with public authorities in cases expressly provided for by law.

5.3. The website uses analytics and advertising services (including Google Analytics and Google Ads), which may process anonymised technical data in accordance with their own privacy policies.

6. Cookies

6.1. Cookies are used to keep the site working correctly, to remember your language choice and to collect analytics.

6.2. You can disable cookies in your browser settings; some site features may then not work correctly.

7. Retention period

Personal data is stored for as long as necessary to achieve the purposes of processing, and thereafter for the retention periods prescribed by law for the relevant records.

8. Your rights

You have the right to: know the sources and location of your personal data; receive information about the conditions of access to it; access your data; request rectification, erasure or restriction of processing; withdraw your consent; and lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

To exercise these rights, write to info@platinum.od.ua.

9. Data security

We apply organisational and technical safeguards: restricted access to data, secure HTTPS connections and confidential handling of documents.

10. Changes to this Policy

We may update this Policy. The current version is always available on this page.